Telephone calls, our staff can help you run emergency and medical services hotline, follow nurse triage guidelines, evaluate pharmaceutical company representative leads, and respond to email and live chat applications. In addition to answering basic telephone calls, our staff can help you run emergency and medical services hotline, follow nurse triage guidelines, evaluate pharmaceutical company representative leads, and respond to email and live chat applications. Processing and more can all be done in compliance with the medical/healthcare industry. Whether using a dedicated agent or a shared pool of agents, patients and web customers are always greeted by friendly, professional staff who are trained to achieve optimal results in every transaction.